First things First: Who are we? 

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico, and Canada.

About the Position

First Transit seeks a motivated leader to lead efforts at our contract in New Castle County, Delaware.  First Transit General Managers Initiate, develop, and maintain a successful contract relationship. See details below!

• Handles all contractual services, including operations and administrative functions. The General Manager also provides oversight of the safety and training departments.
• Ensures compliance with all company procedures and policies.
• Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.
• Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).
• Ensures compliance with local, state, and federal laws and regulations (EPA, OSHA, DOT, ADA, and EEOC).
• Analyzes, prepares, and develops budgets and forecasts.
• Assists with negotiating operating budgets and contractual terms with customers.
• Assesses resource needs, problems, and trends and plans accordingly.
• Develops action plans to ensure customer retention.
• Assures a safe working environment.
• Provides and promotes effective communications with customers.
• Provides leadership and guidance to develop location and company bench strength.
• Establishes training goals and requirements for all personnel.
• Satisfies client, corporate, and contractual reporting requirements and needs.

Qualifications 

• Proven leadership experience within the transportation industry. Demonstrated ability to build and continuously motivate highly effective teams.
• Successful track record in managing budgets and/or P&L responsibility.
• Must have evidence of building solid relationships with supervisors, peers, and subordinates.
• Excellent communication skills.
• Ability to interface with agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.
• Must be a self-starter able to obtain successful results without supervision.

First for a Reason

Benefits 

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Professional Advancement 

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

Apply today and get your career on the road with First Transit! 

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We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.