Job description

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Service Writer serving Emory University



Service Writer serving Emory University 

First things First: Who are we? 

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada. 

Service Writer Benefits 

We offer competitive hourly pay (NOT flat rate) and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

  • $17.00 hourly wages based on experience and qualifications
  • The Shift is Monday - Friday, 8:00 am - 4:30 pm
  • Company-paid ASE testing and training materials
  • Ongoing company training on a state-of-the-art online system
  • Work with paperless shop technology on tablets!
  • Discounts on cell phone plans, new cars, and more through the Perk Spot program!

About the Service Writer Position

As a Service Writer with First, you will ensure efficient vehicle maintenance scheduling and manage work orders. Other job duties as Service Writer include:

  • Open work requests immediately upon receipt and close requests upon completion of quality inspection
  • Run and review reports as needed
  • Answer telephones for shop lines and schedule repair appointments
  • Maintain vehicle information files
  • Take road call information, communicate with Lead Technician, Shop Supervisor, or General Manager to dispatch mechanic or outside service
  • Contact outside vendors to arrange mechanical repairs as needed
  • Arrange pick-up of outside repairs
  • File and maintain unit file information.
  •  

Service Writer Qualifications

  • High school diploma or GED equivalent
  • CDL C license is required 
  • Previous administrative experience preferred
  • Strong data entry skills
  • Computer literate with advanced working knowledge of Microsoft Office and database applications
  • Excellent verbal and written communication skills
  • Subject to a drug screen

First for a Reason

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Student or First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Student, First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with First Transit!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.


 
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Location
55608 - Emory University
1381 Dalon Road, Atlanta, Georgia, USA, 30306
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  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
    Atlanta
  • State / Province:
    Georgia
  • Job Category:
    Maintenance Support
  • Location Contact Telephone Number:
    267-221-9176
  • Vacancy Number:
    42594
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