Job description

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Become A Scheduler With First Transit!

Job Purpose:

This position is responsible for managing processes necessary to schedule and prepare/distribute next day manifests and other functions as defined below utilizing the RouteMatch Software application.

Major Responsibilities: 

  • Manage daily schedules to balance productivity, efficiency, and customer service. 
  • Manage the nightly manifesting and reporting process, generating reports as required. 
  • Analyze performance data to recommend improvements to system parameters and productivity. 
  • Provide support to CSRs on trip scheduling. 
  • Verify data for completed manifests to support monthly reporting by RTD to FTA. 
  • Other duties as assigned.

Qualifications: 

  • General knowledge of the Denver Metro area
  • Excellent verbal and written skills
  • Excellent interpersonal skills
  • Strong analytical skills
  • High school diploma or GED equivalent required; technical degree preferred

Essential Job Functions: 

  • Ability to read a standard map and make good judgment calls on appropriate routing
  • Ability to critically analyze report data and make recommendations for system improvement
  • Ability to work flexible schedules including evenings and weekends
  • Ability to work under deadlines
  • Ability to proficiently operate a computer with a keystroke speed of no less than 45 corrected words per minute
  • Ability to use a standard business telephone system and e-mail for communication
  • Ability to clearly communicate in the English language
  • Ability to sit for extended periods of time

First for a Reason   

Benefits  

We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.  

Diversity & Inclusion  

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.  

Professional Advancement  

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.  

Extensive Training  

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.  

Community Service & Impact  

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.


 
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Location
52924 - Denver Paratransit
1560 Broadway, Suite 1000, Denver, Colorado, USA, 80202
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  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
    Denver
  • State / Province:
    Colorado
  • Job Category:
    Operations Support
  • Location Contact Telephone Number:
    303-480-2005
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