Job description

Loading...

Safety & Compliance Manager



First things First: Who are we? 

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada. 

 

About the Position 

Become a part of our First Transit team as a Safety Compliance and Customer Service Manager in Baltimore, MD. The Safety Compliance and Customer Service Manager ensures compliance with federal, state, and local regulations. We hire individuals who make Safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!

  • Responsible for maintaining complaint log, all customer follow-up resolution and driver corrective actions, Civil Rights/Title VI compliance, Safety, and reporting. 
  • Coordinate compliance with Federal, State, and local laws and work closely with General Manager or Designee to accomplish company objectives.
  • Responsible for monthly reporting and compliance
  • Responsible for maintaining complaint log, all customer follow-up resolution and driver corrective actions, Civil Rights/Title VI compliance, Safety, and reporting.

Qualifications 

  • 1-3 years experience in an operations management role
  • Communicate clearly and effectively, both orally and written

 

First for a Reason  

Benefits 

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Diversity & Inclusion 

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone daily. 

Professional Advancement 

Start here. Go far. Thanks to our strong presence across North America, we believe in promoting from within, which means tremendous opportunities for you. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. 

Extensive Training 

Build skills and knowledge in Safety and security, injury prevention, technology and equipment, and job efficiency. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others. 

 

Apply today and get your career on the road with First Transit! 

 

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles, California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer, and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.

 

 

 

 

#LI-BID_RE1

 


 
Loading...
Close large map
Location
55381 - Charm City Circulator
1700 Cherry Hill Road, Baltimore, Maryland, United States, 21230
Loading...
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
    Baltimore
  • State / Province:
    Maryland
  • Job Category:
    Operations Management & Supervisory
  • Location Contact Telephone Number:
    909-550-6710
  • Vacancy Number:
    43618
Loading...
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy
Loading