Job description

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Are you interested in becoming a Route Supervisor? Now is your chance! Become a Route Supervisor with First Transit!

Job Purpose or Scope

For multiple branches, ensure the coordination, communication and planning for the daily operation in a
timely, accurate, organized and efficient manner. Ensure that routing and work assignments are
coordinated with driving staff to meet customer expectations and requirements for home-to-school,
extra curricular and charter work. To maintain positive, effective relationships and communications with
driving personnel, internal and external customers, in order to maximize customer satisfaction and
service levels.

Major Responsibilities

  • Assignment of drivers to cover routes, charters and additional work. Coordinate and monitor specific
    daily route management needs for local school boards, as well as pre-startup route planning.
  • Communicate route updates to drivers; keeping/updating route records in the office.
  • Participate with quotations and bids as requested.
  • Utilize in house computer systems, including but not limited to e-branch, BICS and Customer Service
    Index. Consistent and effective two way radio communications.
  • Coordinate vehicle maintenance and scheduling with Shop Foreman and Drivers. Vehicle assignment.
    Fuel reconciliation.
  • Liaise with board transportation personnel. Ensure routes run on schedule and drivers’ concerns and
    problems are addressed and resolved.
  • Answer inquiries regarding routes from Customers and Drivers.
  • Keep Branch Manager informed in all aspects of operations.
  • Flexibility with work hours to meet operational needs.
  • Labor management committee participation as required.
  • Complete additional projects and bids as required.

Minimum Education & Certifications Required

  • Bachelors Degree

Minimum Experience & Skills Required

  • Excellent customer service, communication and interpersonal skills essential. Professional and friendly
    telephone, radio and in-person manner. A sound knowledge of computers including Windows,
    Microsoft Office (particularly Word and Excel). A team player. Excellent oral and written
    communication skills. Working knowledge of city and surrounding areas. Superior organizational skills.
    Previous experience in an office environment.

First for a Reason   

Benefits  

We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.  

Diversity & Inclusion  

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.  

Professional Advancement  

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.  

Extensive Training  

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.  

Community Service & Impact  

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

 

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.


 
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Location
55368 - Columbus Airport RAC
625 N Hamilton Road, Columbus, OH, United States, 43219
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  • Company:
    First Transit
  • Terms and Conditions Type:
    Part Time / Full Time
  • City:
    Columbus
  • State / Province:
    Ohio
  • Job Category:
    Operations Support
  • Location Contact Telephone Number:
    16149663351
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