Job description


Program Manager - Special Education

Program Manager - Special Education (Remote)

Do you have a passion for supporting and ensuring the success of students with special needs?

If so, this role may be right for you.


First things First: Who are we? 

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. We complete 5 million student journeys daily, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts. 

This is a remote opportunity with 50% travel

Coverage area: Midwest of the United States

Program Manager - Special Education (REMOTE) Job Overview:

The Program Manager - Special Education is responsible for the implementation and execution of key initiatives that positively impact student behavior, customer relationships, and transportation of passengers with disabilities including, but not limited to, FirstServes. This position will implement strategic safety and growth initiatives as well as manage ongoing quality improvement and location support through the development and deployment of program materials and enhancement plans. This high-impact, critical position requires a strong, decisive, results-oriented innovative thinker who can develop, coach, and manage relationships.

Program Manager - Special Education (REMOTE) Responsibilities:

  • Manage program activities, content, and execution, including managing action items, identifying risks, and implementing abatement plans for those risks.
  • Manage, coordinate, and execute training, ensure all presentation material, required technology, and presenters are prepared to maximize the quality of the training experience.
  • Assists internal and external stakeholders with continuous improvements to programs and initiatives.
  • Communicate and consult effectively across functional lines, cultures, and levels of experience.
  • Ensure locations meet desired outcomes by setting expectations and providing ongoing support.
  • Using influence and teamwork to navigate ambiguity and influence others.

Program Manager - Special Education (REMOTE) Education/Experience/Skills Required:

  • Bachelor’s degree or equivalent industry experience required. 
  • Passenger transportation experience; special education experience a plus
  • Exhibit a passion for supporting students with special needs.
  • Ability to manage and lead cross-functional initiatives
  • Ability to drive process and performance improvements
  • Understanding of project management concepts and techniques
  • Working knowledge of Microsoft® software applications
  • Must be willing to travel up to 50% 

First for a Reason  


We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.  Remote work opportunity.

Professional Advancement 

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others. 

 Apply today and get your career on the road with First Student!  


We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth .

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11443 - Corporate Safety (Cincinnati)
., Cincinnati, Ohio, United States, 45202
  • Company:
    First Student
  • Terms and Conditions Type:
    Full Time
  • City:
  • State / Province:
  • Job Category:
    Professional & Corporate
  • Location Contact Telephone Number:
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