Job description


Payroll Specialist

First things First: Who are we? 

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.  

About the Position 

Responsible for full-cycle payroll processing for employees across multi-state locations, timely distribution and reviewing accurate calculation of payroll checks, taxes and other withholdings. This role ensures quality service for payroll, which includes, working with all functional areas of the company to obtain information for payroll production, as well as responding to and resolving employee questions and problems, while demonstrating quality customer service

Accurate and timely processing of the weekly and biweekly hourly and semi-monthly salary payroll. Prepare and balance payroll runs per compliance requirements. Includes performing audits using the reporting tools available and in accordance with guidelines set forth by department. Works with local managers to resolve payroll issues.

Processes payrolls for various scheduled pay dates. Detailed reconciliation and balancing.

Collect and summarize various forms of pay information

Responding to court orders, interrogatories, and acting as a liaison between law offices/courts

Audits payroll data entered by other team members using reporting tools. Investigates questionable data and takes corrective action as necessary.

Enters and audits payroll adjustments, manual checks, and refunds as well as maintaining logs and spreadsheets to reconcile data and audit entries.

Additional special projects and duties as assigned. Handles daily banking submissions, reporting payroll data on various logs.

Responds timely to verifications, unemployment audits and special requests.

Cross train and learn all activities in order to effectively support the department in the absence of the department manager or other payroll specialists.

Establish and maintain a positive working relationship with employees, executive management, co-workers, and outside agencies to promote a quality service image.


High school diploma

2 years payroll experience and/or equivalent business experience

Experience with full-cycle in-house payroll processing is required. Union payroll experience is desired.

Ability to adapt and embrace change in a fast-paced environment.

Ability to develop strong cross functional relationships.

Accounting or office experience a plus

Good oral and written communication skills required

Advanced Office Skills

Good customer service skills

First for a Reason  


We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Professional Advancement 

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others. 

Apply today and get your career on the road with First Student!  

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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99080 - FGA Human Resources
600 Vine Street, Suite 1400, Cincinnati, Ohio, United States, 45202
  • Company:
    First Student
  • Terms and Conditions Type:
    Full Time
  • City:
  • State / Province:
  • Job Category:
    Professional & Corporate
  • Location Contact Telephone Number:
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