Job description

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Become An Optimizer With First Transit!

Job Purpose or Scope
Creates productive and practical driver manifests for next day Para-transit service

Major Responsibilities

  • Manually edits daily schedules, focusing on productivity, efficiency, and practicality.
  • Effectively communicates and contributes within the scheduling department, focusing on geographic
    knowledge and overall scheduling strategy.
  • Effectively communicates with Command Center management and transit providers regarding daily
    scheduling issues.
  • Effectively communicates with the GIS Specialist regarding geo-coding issues.
  • Successfully completes daily procedures with respect to nightly manifest production and report
    generation.
  • Reviews and reassigns subscription trips based on route productivity and efficiency.
  • Updates schedules based on anticipated events (i.e., holidays, parades, demonstrations, and
    marathons).
  • Reviews and recommends route changes based on trip demand and route productivity (i.e., route
    elimination, area reassignment, and service time adjustments).
  • Develops a working knowledge of ADEPT and its scheduling functions
  • Effectively communicates with the Scheduling Supervisor and the entire scheduling staff
  • Other duties as assigned by Supervisors in the Scheduling/ Subscription/ Outreach units.
  • Cross training in all department functions within the Scheduling unit.


Minimum Education & Certifications Required

  • High school diploma or GED equivalent required; technical degree preferred.
  • Must have proven mapping skills.
  • Extensive hands-on experience in vehicle scheduling for at least 2 years; Para-transit experience
    preferred.
  • General knowledge of the geography of the five boroughs, including major landmarks and facilities.
  • Must exhibit sensitivity to people with disabilities; knowledge of the Americans with Disabilities Act a
    plus.
  • Excellent verbal and written skills.
  • Excellent interpersonal skills.


Minimum Experience & Skills Required

  • Ability to proficiently operate a computer with a keystroke speed of no less than 35 keystrokes per
    minute.
  • Ability to work flexible schedules including second and third shifts.
  • Ability to communicate clearly in the English language; proficiency in additional languages beneficial.
  • Ability to utilize a standard telephone system for communication.
  • Ability to read and understand a map or mapping software and locate addresses within the map

First for a Reason   

Benefits  

We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.  

 

Diversity & Inclusion  

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.  

 

Professional Advancement  

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.  

 

Extensive Training  

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.  

 

Community Service & Impact  

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

 

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.


 
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Location
55459 - Omnitrans (West)
9421 Feron Blvd, Unit 101, Rancho Cucamonga, CA, United States, 91730
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  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
    Rancho Cucamonga
  • State / Province:
    California
  • Job Category:
    Operations Support
  • Location Contact Telephone Number:
    9093791010
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