Job description


General Manager

First things First: Who are we? 

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico, and Canada.

About the Position

First Transit seeks a motivated leader to lead our efforts at our contract in Clinton County, NY. As the General Manager, you will be responsible for the overall leadership and management of the transit system, including but not limited to: route planning, fiscal planning and adherence, maintenance planning and management, labor relations, and personnel management.

  • Prepares, recommends, and monitors/complies with the annual budget
  • Develops and reviews requirements and standards for operations and maintenance
  • Complies with Federal, State, and Corporate reporting requirements
  • Works with maintenance manager to ensure vehicles and inventory are at acceptable levels and conditions
  • Accepts all responsible for the system and ensures the system remains functional at all times
  • Enforces adherence to Company standards of quality and performance
  • Motivates, leads, trains, and develops exempt and non-exempt employees in a union and non-union environment.
  • Monitors and oversees the system Safety Program
  • Provides operating reports and statistics for the client
  • Manages labor relations


  • Minimum five years in transit management with increasing responsibilities
  • High school or equivalent required
  • Bachelor’s degree in business, transportation, or related fields is strongly preferred
  • Budget planning, route planning, labor relations, inventory control, experience in procurement and bidding processes, payroll management, scheduling system management, safety, training, and risk management
  • Ability to blend business sense with common sense in the decision-making process
  • Computer literate with a good working knowledge of Microsoft Excel and Word
  • Must have evidence of building solid relationships with supervisors, peers, and subordinates
  • Excellent communication skills
  • Demonstrated ability to build and continuously motivate highly effective teams
  • Successful track record in managing budgets and/or P&L responsibility
  • Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management
  • Must be a self-starter able to obtain successful results without supervision


First for a Reason


We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Professional Advancement 

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 

Apply today and get your career on the road with First Transit! 

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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52908 - Clinton County TM
226 Arizona Avenue, Plattsburgh, New York, United States, 12903
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
  • State / Province:
    New York
  • Job Category:
    Operations Management & Supervisory
  • Location Contact Telephone Number:
  • Vacancy Number:
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