Job description


Driver Trainer/ Road Supervisor

Become a Driver Trainer / Road Supervisor with First Transit!

Job Purpose

Our Trainer/Road Supervisors are an integral part of daily operations.  They serve as front line driver supervisors and help develop, maintain, and reinforce the safety culture while mentoring and supporting our drivers.  As Classroom Instructors they provide driver education, instruction, classroom and behind-the-wheel training, customer response, driver field evaluation and accident first responders.  We hire individuals who make transportation safety and customer service their top priorities.  If you have the drive, confidence, and determination to succeed, First Transit is looking for you!

First things First: Who is First Transit?  First Transit is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied safe, efficient, innovative and customer focused transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada.

At Transit we are proud of our commitment safety and to putting our customers first, supporting our drivers, our dedication to safety, and our ambition to deliver dependable transportation makes for a working environment you’ll love. 

Community Service & Impact:  Go where opportunity meets community. Our customers are at the heart of everything we do.  As the face of First Transit in your community, you’ll have a positive impact on others.  That is why our employees call this the “love-what-you-do” line of work!

Diversity & Inclusion:  Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement Start here. Go far. Thanks to our strong presence across North America, we believe in promoting from within, which means tremendous opportunities for you. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training : Build skills and knowledge in safety and security, injury prevention, technology and equipment, and job efficiency

First Transit Offers Full time year round work with the following added benefits:

  • Appx. 21-22/hr starting depending on qualifications and experience. 
  • Tremendous Career Advancement Opportunities with many locations across North America
  • Positive and rewarding work environment enhancing community safety
  • competitive compensation and benefits including medical / dental / vision 401(k), and paid holiday/vacation.

Major Responsibilities

  • Trainer/Road Supervisors mentor, train and support drivers and respond to service issues on the road.
  • Maintains required training documentation and completion for compliance with state certification, company policies and district/state/federal requirements.
  • Evaluates performance of new drivers and existing location personnel to ensure that basic skills levels are met and remain in compliance with state, federal and company certification requirements.
  • Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
  • Participates in various activities (e.g. meetings, training, etc.) for the purpose of receiving and/or conveying information.
  • Designs and delivers driver training and safety courses to new drivers and for refresher retraining.
  • Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
  • May assist in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed
  • Classroom Trainer also provides classroom and/or behind-the-wheel training to new drivers. Facilitates training for location personnel as needed for performance improvement or compliance.
  • Work under limited supervision using standardized practices and/or methods while directing other persons within a small work unit
  • All other responsibilities as required or requested.

Minimum Education & Certifications Required

  • High School Diploma (or equivalent) preferred.
  • Current non CDL Driving License required, Obtain Milwaukee Co PPVL. Non-CDL.

Preferred Experience & Skills

  • Prefer supervisory experience and 1+ years of passenger transportation experience.
  • Computer literate with working knowledge of Word, Excel and PowerPoint
  • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public. Fluent in English.
  • Demonstrate regular and consistent attendance and punctuality
  • Ability to prioritize tasks and manage time effectively
  • Work extended hours regularly, including some weekend shifts

Physical Requirements & Working Conditions

  • Must be able to move about the office and between floors; use standard office equipment; access filing cabinets; and communicate effectively and efficiently in person and by telephone and e-mail.
  • Typical office environment, transit facilities, maintenance facilities and transit vehicles
  • Physically fit to board, inspect and operate transit vehicles and to inspect facilities as needed

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

Close large map
55853 - Milwaukee, WI
4524 S 13th Street, Millwaukee, Wisconsin, USA, 53221-2402
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
  • State / Province:
  • Job Category:
    Operations Support
  • Location Contact Telephone Number:
    414 847 2751
  • Vacancy Number:
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Vacancy Alerts
Create an alert subscription based on this vacancy