Job description


Claims Subrogation Specialist - Remote

Claims Subrogation Specialist


First things First: Who are we? 

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization, and scheduling, maintenance, and charter services for 1,100 school district contracts. 

About the Position

As an integral member of the Claims team, the Subrogation Specialist will be responsible for investigating, coordinating, and evaluating the legal liability of any party involved in claims we receive. This position requires the candidate to work closely with our claims personnel, clients, and all related parties to obtain the necessary information to create subrogation recovery opportunities, coordinate the development of evidence to support subrogation recoveries, and pursue these recoveries in accordance with legal statutes, and policy provisions.

Claims Subrogation Specialist Responsibilities

  • Conduct an investigation to determine a claim's subrogation potential and pursue an appropriate recovery
  • Identify, investigate and gather proper information in support of recovery opportunities in a timely and effective manner
  • Prepare materials and documentation on unsettled claims to communicate to all relevant parties inclusive; claims professionals, clients, attorneys, collection agencies, and possible arbitration, if appropriate, for further legal action.
  • Negotiate settlements with responsible parties. If a settlement can't be reached, direct legal action or arbitration versus potentially responsible parties.
  • Maintain an active diary to ensure all claims are aggressively pursued
  • Prepare necessary documentation in a timely manner in accordance with state filing requirements
  • Perform all subrogation record keeping by maintaining a current status in documents and notes.
  • Assemble and analyze data relative to subrogation recognition, pursuit, and recovery with the objective of ensuring optimal performance
  • Maintain technical and regulatory expertise. Monitor judicial and legislative developments to promptly identify, analyze, and communicate changes impacting recovery strategies
  • Process PIP (Personal Injury Protection) claims. Conduct interviews, collect evidence, and consult with experts.
  • Other duties as assigned
  • A high degree of judgment and initiative to design and implement collection strategies
  • Demonstrate commitment to the Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in work performance.

Claims Subrogation Specialist Requirements

  • 5 years of experience in successfully handling Automobile and Property claims handling or subrogation experience; multiple jurisdictional expertise preferred.
  • Understanding physical damage repair and negligence laws are required
  • Excellent verbal and written communication skills will be needed;
  • Demonstrated leadership, coaching, and teamwork skills are essential.


First for a Reason  



We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Professional Advancement 

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First. 

Extensive Training 

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Diversity & Inclusion 

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Community Service & Impact 

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others. 


Apply today and get your career on the road with First Student!  

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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99150 - FGA Worker's Comp. Dept.
600 Vine Street, Suite 1400, Cincinnati, Ohio, United States, 45202
  • Company:
    First Student
  • Terms and Conditions Type:
    Full Time
  • City:
  • State / Province:
  • Job Category:
    Professional & Corporate
  • Location Contact Telephone Number:
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