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Customer service is at the heart of everything we do.  Whether you join us in a call center or work directly with passengers, you should always seek to exceed expectations, make sure our customers feel valued and talk to them in a natural, clear and straightforward way. You’ll also need to be a good listener. After all, their thoughts and feedback will help us to do things even better in the future. If you have a friendly and helpful personality we’re looking for, we’ll provide all the training you need.

Our customer service teams cover everything from food service station teams and call center representatives to bus monitors.  Whatever your role, you should share our passion for delivering customer service that’s second to none and going the extra mile to put smiles on the faces of our customers and passengers.


First Student

  • Call Center Representatives
  • Bus Monitors


First Transit

  • Call Center Representatives
  • Customer Service Coordinators